Complementary Port Services

Keeping your supply chains flowing smoothly

Complementary Port Services1

What It Is

By leveraging PSA’s global port portfolio, we provide you with differentiated services that help you achieve a seamless and more efficient cargo flow. Services such as Priority Discharge, Direct Port Delivery and Fast Connection Management are some examples of PSA’s Terminal Value-Added Services that are designed to keep your supply chains flowing smoothly.

Priority Discharge

For time-critical cargo arriving in Singapore, you can request for the priority discharge of shipments when the vessel berths at PSA Singapore. PSA can help to identify the location of the containers onboard and coordinate the early discharge of these shipments if possible.

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Top Stowage

As an exporter, if you have shipments that require optimal discharge and expedited delivery at the discharge ports, you can request for Top Stowage services at selected PSA-operated ports. 

PSA will work with stakeholders to top-stow time-critical cargo to allow the destination port greater expediency in discharging the cargo and can also arrange for onward delivery to the destination.

Express Delivery

Express Delivery is designed for you who may require assistance to achieve the timely delivery of your cargo to factories or consignees. The suite of services that can be coordinated by PSA Cargo Solutions includes the sharing of vessel arrival information, assessing stowage plans for the timely discharge of containers and facilitating truck standby for taking direct delivery of the containers when discharged.

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Flexi-Alerts

We know that visibility is key for your supply chain planning. If you require timely updates of Vessel Arrival and Departure Times or critical container milestone events such as Container Load or Discharge Times, you can subscribe to “Flexi-Alerts” via CALISTA™.

The alerts will be sent through email or SMS to provide you with easy tracking of logistics movements and changes proactively in the current dynamic situation. Flexi-Alerts’ threshold-based intelligent monitoring allows timely alerts to be sent to you without you being overwhelmed by excessive notifications.

Fast Connection Management

If you require critical connections to be facilitated vessel-to-vessel for transhipment containers, PSA can offer Fast Connection Management services and help to coordinate operations with stakeholders.

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Direct Port Delivery In India

Direct Port Delivery (in India)

For qualified importers, PSA Cargo Solutions can provide Direct Port Delivery (DPD) services to clear your cargo directly from the port instead of clearing it through an intermediary Container Freight Station (CFS), which had been the traditional process.

Containers are given limited free storage period within the terminal, helping you to reduce your supply chain turnaround time and costs, as well as ease the business processes in India.

Success Story

Reversing delays
…Your timely interventions have saved us much time and resources but more importantly, they have enabled us to meet the stipulated deadlines. With increasing global uncertainties due to the Covid-19 pandemic, I am deeply heartened to learn that PSA Cargo Solutions SEA is actively combating against these challenges which will bring about much good to the business communities. I am confident that this initiative will stand to benefit many others in need.
- Customer who has used our ILSTC solution